Frequently Asked Questions about Melbourne Airport Transfers

Get answers to your common questions regarding our airport transfer services
What services do you offer for Melbourne airport transfers?

We provide basic airport transfers, executive airport transfers and transfers for families with a range of vehicles depenading on number of passengers and amount of luggage.

How do I book a transfer to or from Melbourne Airport?

Booking your airport transfer is simple! You can easily make a reservation through our website or send us an email or text. Just provide your name and travel details, and we will take care of the rest.

What are your prices for airport transfers in Melbourne?

Our pricing is competitive and varies based on the type of service and car you choose, and the distance traveled. Visit our Quote/Book page and request a quote or contact by phone or email.

What if my flight is delayed?

We monitor flight schedules to accommodate any delays. Your driver will adjust their arrival time accordingly to ensure that you are picked up on time, no matter what.

Do you provide child seats for families traveling with children?

Yes, we offer child seats upon request at an additional cost. Please let us know your requirements when booking to ensure we have everything prepared for your little travelers.

Is your airport transfer service available 24/7?

Absolutely! Our airport transfer services operate around the clock, so you can rely on us for early morning flights or late-night arrivals as long as it is booked in advance.

What if I need to cancel or change my booking?

We understand that plans can change. You can cancel or modify your booking easily by contacting us by phone or email at least 24 hours in advance. The full charge or the transfer will otherwise apply.

Are your drivers professionally trained and insured?

Yes, all our drivers are professionally trained, licensed, and insured to provide safe and reliable airport transfer services in Melbourne.

Is there a late night surcharge?

Yes there is. A 20% surcharge will apply for transfers between 11pm and 5am.

Can the driver charge me more than the quoted amount?
Yes, but only if you keep the driver waiting past the pre booked time or if you direct the driver to go a way which might be longer or if there are multiple pick ups which we didn't know about. He cannot charge you more if he decides to go a way which is longer.
Are there any other fees/charges?
Our quoted rates include airport parking, tolls and GST. Payment by credit/debit cards attract a 4% surcharge.
Where do I meet the driver at the airport?
The driver waits for you in the terminal you arrive at holding a sign with your name. Pickup instructions are sent when the booking is confirmed.

Your Questions About Melbourne Airport Transfers Answered

Have more questions about our Melbourne airport transfer services, pricing, or policies? We here to help you with all the information you need to make your travel plans seamless and stress-free. Whether you are looking for executive transfers, basic transfers, or family transfers in larger SUV's or Vans , we are committed to providing you with reliable support. Don’t hesitate to reach out for personalized assistance!

Book Your Reliable Melbourne Airport Transfer Today!

Experience hassle-free airport shuttle service in Melbourne, tailored to your needs. Whether you're traveling for business or pleasure, our trustworthy drivers are here to provide you with a comfortable ride to your destination.